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IBM is conducting a Walkin Drive 2026 for the role of Process Associate – Order Management (Healthcare Voice) in Gurugram. Candidates who are interested in building their careers in healthcare operations and customer support can utilize this excellent opportunity. Freshers and candidates with up to 1 year of experience are eligible to apply.
The company is looking for candidates with strong communication skills, analytical thinking, and customer handling abilities. Selected candidates will work in healthcare voice support operations and manage order processing activities while ensuring high-quality customer service.
IBM walk-in for Process Associate
| Company Name | IBM |
|---|---|
| Job Role | Process Associate – Order Management (Healthcare Voice) |
| Qualification | Any Graduate |
| Experience | 0 to 1 Year |
| Job Location | Gurugram / Delhi NCR |
| Employment Type | Full Time |
| Industry Type | IT Services & Consulting |
| Department | Customer Success & Operations |
| Shift | Rotational Shift |
| Category | Walkins |
Eligibility Criteria
Candidates applying for the IBM Walkin Drive should fulfill the following requirements:
- Any Graduate can apply
- Freshers and candidates with up to 1 year of experience are eligible
- Good communication skills are mandatory
- Basic computer knowledge is required
- Candidates should possess customer service and problem-solving skills
- Willingness to work in rotational shifts is preferred
Roles and Responsibilities
Candidates selected for the Process Associate role will be responsible for:
- Managing healthcare order management processes
- Handling customer queries through voice support
- Processing customer requests and maintaining records
- Coordinating with internal teams for issue resolution
- Ensuring accuracy and quality in operations
- Maintaining customer satisfaction and service standards
- Following company compliance and operational guidelines
Required Skills for IBM Process Associate Vacancies
- Excellent verbal and written communication skills
- Good analytical and problem-solving abilities
- Customer handling and interpersonal skills
- Basic computer proficiency
- Ability to work in a fast-paced environment
- Team collaboration and multitasking skills
Why Join IBM?
- Excellent opportunity to start a career with a global company
- Professional and collaborative work environment
- Career growth and development opportunities
- Training and skill enhancement programs
- Exposure to healthcare and customer support operations
- Attractive salary package and employee benefits
Address:
IBM India Pvt Ltd. 5th Floor ,Tower C, DLF Cyber City, DLF Phase 2, Sector 24, Gurugram, Haryana 122002.
Selection Process
The selection process may include:
- HR Screening
- Communication Assessment
- Operations Interview
- Final HR Discussion
Documents Required
Candidates attending the walk-in interview should carry the following documents:
- Updated Resume
- Passport Size Photographs
- Educational Certificates
- Government ID Proof
- Experience Certificates (if applicable)
Candidates interested in healthcare voice process and customer support operations can attend the IBM Walkin Drive 2026 in Gurugram with all the required documents And bookmark this page Freshersnow frequently.