Poshmark Off Campus 2026 Recruitment Drive for 2027, 2026, 2025 Batch Freshers

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Poshmark Off Campus 2026 Recruitment Drive: Poshmark is offering an Off Campus drive 2026 For the role of Community Associate Email Support (Fresher’s can apply). The Job is open for freshers with 0 – 2 year experience and qualifications . This job location is in Chennai, Tamil Nadu, India. For more information about Poshmark Job Openings 2026, check the below sections.

Poshmark Off Campus 2026 – Overview

Poshmark Jobs 2026 – Responsibilities

• Engage with Poshmark users via email support
• Respond to users in a timely, friendly, and professional manner
• Demonstrate empathy through thoughtful and prompt resolutions for the Community
• Research, troubleshoot, and recommend solutions for open orders and account-related issues
• Gather feedback and suggestions from the Community
• Strive to exceed Volume, First Response Time, Resolution Rate and CES (Customer Effort Score) goals
• Flexibility to work on holidays and occasional overtime, as required.
• This role will be for 5 working days/week.

3 Months Accomplishments

• Comprehensive onboarding and hands-on training during the initial weeks
• Exhibit strong Macbook navigation and typing skills
• Exhibit strong Salesforce Service Cloud and G-suite tools navigation
• Self-motivated, independent, transparency in communication and collaboration with local India-based managers and US headquarters managers via Slack/Zoom.
• Independently handle Tier 1 cases (General/Account/Order/Payment related issues) with efficiency and accuracy.

6-Month Accomplishments:

• Seamlessly navigate through all Tier 1 scenarios with ease and accuracy
• Handle escalated cases with manager guidance
• Provide resolutions that adhere to company policies, guidelines, and terms
• Meet and exceed established daily case goals on a consistent basis

12+ Month Accomplishments:

• Handle escalated cases independently with manager guidance
• Potential to begin providing mentorship and guidance to new team members and peers
• Begin contributing to team initiatives.

Poshmark Careers 2026 – Qualifications and Skills

• Should be based in Chennai.
• This role will be Hybrid, with 5 working days/week, 9 hrs/day.
• 0-2 years of equivalent experience in customer service or community support, particularly in e-commerce. Customer service via email using Salesforce or previous support experience dealing with US-Based customers preferred; new college graduates are encouraged to apply
• Strong Macbook navigation and typing skills
• Excellent written and verbal English communication skills, with keen attention to detail
• Willing to work on holidays and provide support over weekends, as required
• Problem-solving mindset with the ability to work independently and as part of a team
• Ability to collaborate and interact with managers and peers primarily from the US office headquarters with professionalism
• Enthusiastic about community, customer service, and spreading love and kindness
• Endless patience and a positive attitude with the ability to turn a negative into a positive.
• Competitive by nature; thrives off the success of a team
• Believes that helping users is crucial to the growth and success of the company.

How to Apply for Poshmark Off Campus Drive 2026?

Poshmark Off Campus 2025 Recruitment Drive: Poshmark is offering an Off Campus drive 2025 For the role of Chargebacks Associate (Fresher’s can apply). The Job is open for freshers with 0 – 1 year experience and qualifications are Any Graduate. This job location is in Chennai, Tamil Nadu, India. For more information about Poshmark Job Openings 2025, check the below sections.

Poshmark Off Campus 2025 – Overview

Poshmark Jobs 2025 – Responsibilities

•  Effectively review, analyse and resolve disputes
• Investigate and monitor disputed transactions for possible fraudulent behaviors and patterns
• Provide an in-depth analysis of chargebacks in order to help us evaluate the risk involved
• Identify tactics that can prevent and reduce claims
• Support any new initiatives
• Evaluate and help identify potential issues that may impact workflow
• Collaborate with a cross-functional team to implement prevention measures
• Interact with the Poshmark community about sensitive issues in a very professional manner

6-Month Accomplishments:

• Familiar with various Chargebacks processes and procedures
• Monitor, investigate, and resolve disputes effectively
• Analyze situations, issues and emerging risks
• Proactively communicate the identified trends, patterns and risks with peers

12+ Month Accomplishments:

• Complete and exceed all 6-month responsibilities
• Manage multiple tasks and priorities independently
• Help the team members as a subject matter expert
• Forecast chargeback liability based on the metrics
• Work on a few ongoing projects at a time

Poshmark Careers 2025 – Qualifications and Skills

• Minimum 0-1 year’s experience in the dispute process. Fresher’s can apply
• Excellent verbal & written communication skills
• Highly motivated, team and customer focused mindset
• Strong management, analytical and problem solving skills
• Detail Oriented- Exercise extreme attention to detail; be accurate, organized and productive
• Good Judgment – Exercise critical thinking, analyze and take ownership of outcome
• Ability to make critical decisions based on limited information
• Passionate about community & helping our users
• Collaborative personality

How to Apply for Poshmark Off Campus Drive 2025?

For more updates about Poshmark Job Openings 2026, keep visiting this page and follow our Freshersnow.com website, regularly.